How Our Policy Covers Wallet Data
Our Privacy Policy applies to account details, phone verification records, sign-in activity, device information, support messages, and transaction references connected with your account. We use these details to create access, check account security, respond when a wallet status stalls, and match a payment record to the
-
1
correct account. DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references may appear in our records because they help us trace a deposit or withdrawal request; they do not give us your wallet password. We keep data only for the period needed for these purposes
-
2
and applicable legal duties, then remove or separate it from direct account use where appropriate. You may ask what we hold, request a correction, or ask about deletion through our support path. Access and eligibility depend on local law, and this policy applies where local law
-
3
permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.